👥 Customer CRM & Loyalty

Turn Buyers into
Loyal Repeat Customers

Build real relationships with your customers — track purchase history, reward loyalty points, manage advances and credit, send birthday wishes, and communicate via WhatsApp and SMS.

⚡ Start Free ⬇ Download for Windows
Loyalty
Points System
CRM
Purchase History
Credit
Limit Management
WhatsApp
Communication

Customer Features

Everything you need to know your customers

From first purchase to loyal regular — BazaarPOS helps you build the relationships that keep customers coming back.

📋

Customer Profiles

Create detailed customer profiles with contact, GSTIN, address, and personal notes. All their history in one place.

  • Name, phone, email, address
  • GSTIN for B2B customers
  • Anniversary and birthday dates
  • Customer since date
  • Custom tags / segments
🏆

Loyalty Points

Reward customers for every purchase with loyalty points. They can redeem points as a discount on future bills — automatically calculated at billing.

  • Earn points per ₹ spent
  • Redeem at any future bill
  • Points expiry settings
  • Points balance on receipt
  • Points activity history
💳

Advance & Credit Management

Accept advance payments and let customers draw down their balance. Set credit limits and track outstanding dues with payment reminders.

  • Customer advance balance
  • Credit limit per customer
  • Outstanding balance tracking
  • Payment reminder SMS
  • Ledger report per customer
📜

Purchase History

See every purchase a customer has made — date, items, amounts, payment mode. Pull up history instantly at the billing counter.

  • Complete bill history
  • Product-wise purchase frequency
  • Total spend and visits
  • Last purchase date
  • Return and refund history
🎂

Birthday & Anniversary Reminders

Get notified on customer birthdays and anniversaries. Send personalised WhatsApp or SMS greetings to build emotional connection with your regulars.

  • Daily birthday alerts dashboard
  • WhatsApp greeting templates
  • SMS birthday wishes
  • Coupon on birthday option
  • Anniversary reminders
📱

WhatsApp & SMS Communication

Send invoices, payment reminders, promotional offers, and birthday wishes directly via WhatsApp or SMS — right from the billing screen.

  • WhatsApp invoice PDF sharing
  • SMS payment due reminders
  • Bulk promotional WhatsApp
  • Customisable message templates
  • Delivery confirmation tracking
BazaarPOS customer management and loyalty program dashboard for Indian retail shops

Complete Customer Feature Checklist

✓
Customer profiles with GSTIN and contact
✓
Complete purchase history per customer
✓
Loyalty points earn and redeem
✓
Points balance printed on receipt
✓
Customer advance balance
✓
Credit limit setting per customer
✓
Outstanding balance report
✓
Birthday and anniversary reminders
✓
WhatsApp invoice sharing
✓
SMS payment reminders
✓
Bulk WhatsApp promotions
✓
Customer ledger report
✓
Top customers by revenue
✓
Customer import from Excel
✓
Lay-by order management
✓
Customer return and refund history

Build a loyal customer base 👥

Know every customer. Reward their loyalty. Keep them coming back. Start free today.

⚡ Get Started Free ⬇ Download for Windows