Banquet & Private Dining
Banquet & Private Dining manages bookings for your restaurant's own dedicated event spaces — banquet halls and private dining rooms (PDRs) that guests book for weddings, corporate galas and similar occasions. Each booking tracks the room, menu package, minimum spend, deposit, AV/decoration needs and moves through a fixed set of stages from first inquiry to completed event, with a printable event order sheet for the kitchen and floor captain.
Overview
This page is for in-house event spaces you own and staff yourself — it is separate from Catering & Events (off-site events at the client's venue) and from Celebration Setup (a small in-table surprise for an existing reservation, not a whole room booking).
Rooms are configured separately (name, colour, capacity, minimum spend, amenities) and bookings are made against a specific room; the top of the page shows a live count of each room's upcoming bookings and lets you filter by clicking a room card.
A booking moves through a fixed sequence of stages — Inquiry → Confirmed → In Progress → Billed → Completed — using a "Move to [next stage]" button; Cancelled is a separate end-state reachable at any point before Completed by deleting the booking.
A 14-day date strip at the top shows which days already have a booking (a small dot under the date) so you can spot busy dates before creating a new one; clicking a date filters the list to that day.
Each booking records a Menu Package (Veg Buffet, Non-Veg Buffet, Plated Veg, Plated Non-Veg or Custom), Minimum Spend guarantee, Estimated Revenue, and a Deposit amount with its own status (e.g. Pending/Collected) shown in a colour-coded chip.
AV Requirements (Projector, PA System, Microphone, Stage, DJ Setup, etc.) and Decoration Requirements (Balloon Setup, Floral Arrangement, Backdrop Banner, etc.) are picked from fixed option lists as multi-select tags, not free text.
The printer icon on each booking card opens a one-page "Event Order Sheet" — event name, host contact, venue and capacity, date/time, pax, menu, minimum spend, estimated revenue, deposit status, stage, and the selected AV/decoration tags and notes — meant to be handed to the kitchen and floor captain.
A red banner appears above the room summary whenever any non-cancelled booking still has an uncollected deposit, so front-of-house knows to chase it before the event.
Before You Start
- You must have the Billing feature enabled on your plan.
- At least one banquet hall / private dining room should be set up (name, capacity, minimum spend, colour, amenities) before creating bookings, since a booking must be attached to a room.
Step-by-Step Guide
1 Create a new banquet booking
- Open Events & Banquet → Banquet & Private Dining and click "New Booking".
- Pick the Hall / Room — selecting a room auto-fills the Minimum Spend from that room's configured value (you can still edit it).
- Enter the Event Name, Host / Contact Name and Phone, then set the Date, Start and End times and Pax.
- Choose a Menu Package, then fill in Minimum Spend, Estimated Revenue and Deposit amount.
- Select any AV Requirements and Decoration Requirements as tags, add Notes for seating layout or dietary needs, and click "Create Booking".
2 Advance a booking through its stages
- Open the booking card and click the "Move to [Confirmed / In Progress / Billed / Completed]" button at the bottom — it always shows only the single next stage in the sequence.
- Each advance is saved immediately; there is no way to skip a stage or move backwards from this button (edit the booking directly if you need to correct a mistaken stage).
- Cancelled bookings and Completed bookings no longer show a "Move to" button or a delete icon.
3 Print the event order sheet
- Click the printer icon on any booking card.
- A pop-up print window opens with the event details, menu, minimum spend/revenue/deposit figures, AV and decoration tags, and any notes — hand this to the kitchen and floor captain ahead of the event.
- If pop-ups are blocked, allow pop-ups for the site and click print again.
4 Filter and browse bookings
- Click a room card at the top to filter the list to that room only (click again to clear).
- Click a date on the 14-day strip to filter to that day; use the arrows to scroll further into the future or past.
- Use the stage chips (All / Inquiry / Confirmed / In Progress / Billed / Completed / Cancelled) to narrow further, and "Clear filters" to reset both date and room filters at once.
Every Field & Button, Explained
| Field / Button | What it does |
|---|---|
Hall / Room | Required. Selecting a room auto-fills Minimum Spend from the room's configured value; each room has its own colour used as a strip on booking cards. |
Event Name / Host Name / Phone | Event Name and Host Name are required to save a booking; Phone is optional but useful for coordination. |
Date / Start / End Time / Pax | Date defaults to today. Pax has no fixed cap — enter the expected guest count for the event. |
Menu Package | One of Veg Buffet, Non-Veg Buffet, Plated Veg, Plated Non-Veg or Custom / à la carte — a single fixed choice, not a multi-select. |
Minimum Spend / Estimated Revenue / Deposit Amount | All entered in rupees. Minimum Spend auto-fills from the room but can be overridden per booking; Estimated Revenue and Deposit Amount are entered manually. |
Deposit Status | A separate status field from the booking Stage (e.g. Pending vs Collected/Settled) — shown as a coloured chip next to the deposit amount on the card. |
AV Requirements | Multi-select tags from a fixed list: Projector, PA System, LED Screen, Microphone, Stage, DJ Setup, Webcam / Live Stream. |
Decoration Requirements | Multi-select tags from a fixed list: Balloon Setup, Floral Arrangement, Backdrop Banner, Photo Booth, Themed Decor, Candle Setup, Red Carpet. |
Stage | Inquiry → Confirmed → In Progress → Billed → Completed, advanced one step at a time via the "Move to" button; Cancelled is reached by deleting the booking (only available before Completed). |
Notes | Free text for seating layout, dietary requirements, stage setup or parking instructions — appears on the printed event order sheet. |
Tips & Best Practices
- Set each room's Minimum Spend correctly in the room configuration first — it saves re-entering the figure on every booking, since selecting the room auto-fills it.
- Use the date strip to spot a room's busy days before quoting a customer a date, rather than scrolling the full booking list.
- Print the event order sheet close to the event date rather than at booking time, since AV/decoration requirements and notes often change as the event gets finalised.