Breakage & Crockery Log
Breakage & Crockery Log records broken or damaged service ware — plates, glasses, cutlery, linen, serving dishes and more — with quantity, unit cost, cause and section, and tracks the running month-to-date cost against a fixed monthly budget. It is restaurant-specific: bakeries use disposable packaging rather than fine crockery, glassware or linen for table service.
Overview
Each item type (Dinner Plate, Wine Glass, Champagne Flute, Cutlery, Tablecloth, Serving Dish, Pepper Mill, etc.) has a default unit cost that auto-fills when selected, but can be overridden per entry.
Every entry records quantity, unit cost, cause (Accidental Drop, Dishwasher Damage, Guest Damage, Kitchen Accident, Storage/Stack Damage, Thermal Crack, Unknown), the section it happened in (FOH, Bar, Kitchen, Dishwash, Storage), shift and who reported it.
Any single entry whose total (qty × unit cost) is ₹500 or more is flagged as "High-value" with a warning icon, and a banner lists all high-value breakages for the currently selected month.
The month is tracked against a fixed monthly budget of ₹5,000; a progress bar turns amber past 70% used and red past 90%.
Breakdowns by Cause and by Item Type (top 5 each) sit alongside the main table, and a "Print Month" button generates a printable report of every entry for the selected month with a by-cause summary.
Before You Start
- You must have the Billing feature enabled on your plan.
Step-by-Step Guide
1 Log a breakage
- Open Kitchen Operations → Breakage & Crockery Log and click "Log Breakage".
- Pick the Item Type (unit cost auto-fills from the type's default, but can be edited), Date and Shift.
- Enter a Description (e.g. "Bordeaux red wine glass — rack 3"), Quantity and confirm Unit Cost — the total is shown live and flagged if it crosses the ₹500 high-value threshold.
- Choose the Cause and Section, add who reported it, then click "Log Breakage".
2 Review the month against budget
- Check the Month Total card and its progress bar against the ₹5,000 monthly budget.
- Review the "By Cause" and "By Item Type" mini breakdowns for quick patterns.
- Use the month selector (last 6 months) and shift filter chips to look at a different period or narrow to one shift.
3 Print a monthly report
- Select the month you want using the month dropdown.
- Click "Print Month" to generate a printable table of every entry for that month plus a total and by-cause summary — useful for handing to accounts or for an insurance claim on high-value items.
Every Field & Button, Explained
| Field / Button | What it does |
|---|---|
Item Type | One of 17 preset types (plates, glasses, cutlery, linen, serving dishes, pepper mill, candle holder, other), each with a default unit cost that auto-fills but can be overridden. |
Quantity / Unit Cost | Number of units broken and the cost per unit; the row total (used for budget and high-value flagging) is quantity × unit cost. |
Cause | Accidental Drop, Dishwasher Damage, Guest Damage, Kitchen Accident, Storage / Stack Damage, Thermal Crack, or Unknown. |
Section | FOH, Bar, Kitchen, Dishwash, or Storage — where the breakage happened. |
Shift | Breakfast, Lunch, Dinner, or Late Night — used by the shift filter chips. |
Reported By / Notes | Staff name and optional free-text notes. |
High-value threshold | Fixed at ₹500 per entry (quantity × unit cost) — flagged with a warning icon and listed in the month's high-value alert banner. |
Monthly budget | Fixed at ₹5,000 for the progress bar and "Budget Left" stat card; not currently editable from this screen. |
Tips & Best Practices
- Keep unit costs realistic for your actual crockery/glassware — the defaults are generic estimates, and accurate costs make the monthly budget tracking meaningful.
- Log high-value breakages (₹500+) with a clear description immediately, since the printed monthly report is the natural document to attach to an insurance claim.
- Review "By Cause" regularly — a spike in Dishwasher Damage or Storage/Stack Damage usually points to a process fix (racking, loading technique) rather than random bad luck.