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86 Board

86 Board is the live "we're out of this" communication board between the kitchen and the floor. "86" is restaurant shorthand for an item that has run out — the kitchen marks it here with a reason and expected restock so waitstaff immediately stop taking orders for it, and reinstates it with one tap once it's back.

📍 Menu path: Order & Kitchen → 86 Board
👤 Who uses it: All roles with the Billing feature enabled

Overview

This is distinct from permanent menu editing (Menu Management) and from Kitchen Stations (which is about routing/printing, not availability) — the 86 Board is purely real-time service state.

An "86 an Item" entry captures Item Name, Category (Starter/Main/Dessert/Beverage/Special/Side/Other), Reason (Sold Out, Ingredient Shortage, Equipment Issue, Quality/Below Standard, Prep Time Needed, Chef's Decision, Other), who 86'd it and when, an Expected Restock estimate (End of Service / Tomorrow / a specific time), and optional Notes.

Reinstating an item prompts for who is reinstating it, then moves it from the Active group into a "Reinstated Today" history group rather than deleting it.

An amber "MAIN !" tag on the item and a page-top alert banner both appear whenever any currently-86'd item is in the MAIN category, since running out of a main course is the most service-critical case.

An "FOH Board" toggle switches to a clean, read-only display meant for a tablet mounted on the pass — it hides stats, filters and edit controls, grouping everything under "Currently Unavailable" (or a green "All items available" message when the board is clear).

Print opens a formatted popup list of everything currently 86'd, suitable for a verbal pre-service briefing or a physical notice on the pass.

The list is sorted with active 86s first (Main course priority, then Starter/Dessert/Beverage/Special/Side/Other), followed by items reinstated today.

Before You Start

Step-by-Step Guide

1 86 an item

  1. Open 86 Board and click "86 an Item."
  2. Enter the Item Name (required), pick a Category and a Reason.
  3. Enter who 86'd it (required) and the time, and choose an Expected Restock estimate (End of Service, Tomorrow, or a specific time).
  4. Add Notes if useful (e.g. "delivery expected at 9:30pm"), then click "86 This Item."

2 Reinstate an item once it's back

  1. Find the active item and click "Reinstate."
  2. Enter the name of who is reinstating it when prompted — the item moves into "Reinstated Today."

3 Run the board on a pass tablet

  1. Click "FOH Board" to switch into the clean, read-only staff view.
  2. Click "Staff View" to switch back to the full editable board.

4 Print the current 86 list

  1. Click "Print" to open a formatted popup listing every item currently 86'd, its reason and expected restock time.

Every Field & Button, Explained

Field / ButtonWhat it does
Item Name / 86'd ByThe only two fields required to save — Item Name identifies what's out, 86'd By records who flagged it.
CategoryStarter / Main / Dessert / Beverage / Special / Side / Other — Main items trigger the page-top alert banner and the "MAIN !" tag.
Expected RestockEnd of Service, Tomorrow, or a specific time — purely informational; the item is not automatically reinstated when this time arrives.
StatusACTIVE at creation; becomes REINSTATED (with reinstatedAt/reinstatedBy recorded) when reinstated — items are not deleted by the normal reinstate flow.

Tips & Best Practices

Troubleshooting & FAQ

An item shows as 86'd for my store but I never marked it out.
A tenant-isolation bug that could show every store's 86 board (instead of just yours) has been fixed this session — if something still looks wrong, check whether it was reinstated (look under "Reinstated Today") rather than actually removed.
The MAIN-course alert banner won't go away.
It only clears once every currently-active MAIN-category item has been reinstated, not deleted — check the active list for any remaining Main items.