🗓️ rest-staff

Labor Scheduling

Labor Scheduling is a week-at-a-glance shift planner — assign each staff member a Morning, Afternoon, Evening, Night or custom Split shift on any day of the week, track total scheduled hours, and see a per-staff weekly breakdown of shifts and hours worked.

📍 Menu path: Staff & HR → Labor Scheduling

👤 Who uses it: All roles with the Billing feature enabled; creating and editing shifts is a management action

Overview

The whole screen is organised around one week at a time (Monday–Sunday); navigate to any week and every shift entry loaded belongs to that range.

Five shift types are available — Morning (6 AM–2 PM), Afternoon (2 PM–6 PM), Evening (6 PM–10 PM), Night (10 PM–6 AM) and Split (fully custom start/end time) — picking a type auto-fills sensible default start/end times you can still adjust.

Each shift entry carries a Status — Scheduled (default), Confirmed, Cancelled or No Show — so you can track not just who's rostered but whether they actually confirmed or showed up.

Total Hours for the week is calculated automatically from every non-Cancelled entry's start/end time difference; a per-staff weekly summary breaks this down into total shifts and total hours for each individual.

A grid view lays out every staff member against the seven days of the week, so gaps (an unstaffed day) and overlaps (double-booked staff) are visible at a glance.

A list/table view shows the same data as rows — staff name, role, date, shift type, times, computed hours and status — useful for quick scanning or export-style review.

Before You Start

You must have the Billing feature enabled on your plan.

Step-by-Step Guide

1 Build the week's schedule

Navigate to the week you want to schedule using the week selector.
Click "Add Shift", enter the staff member's Name and Role, and pick the Date.
Choose a Shift Type (Morning/Afternoon/Evening/Night/Split) — start and end times pre-fill; adjust them if the staff member is working different hours.
Leave Status as Scheduled, or set it if you already know the outcome, then save.

2 Confirm or flag a shift closer to the date

Open the shift entry for that staff member and day.
Change Status to Confirmed once they've confirmed they're coming in, or to Cancelled / No Show as the day plays out.

3 Review weekly labor hours

Check the Total Hours figure at the top of the week for a quick overall number.
Open the per-staff summary to see individual total shifts and hours for the week, useful for spotting anyone significantly over- or under-scheduled.

Every Field & Button, Explained

Field / Button	What it does
`Shift Type (Morning/Afternoon/Evening/Night/Split)`	Pre-fills a default start/end time band; Split leaves times fully custom for shifts that don't match the four standard bands.
`Status (Scheduled/Confirmed/Cancelled/No Show)`	Tracks the outcome of a rostered shift, not just the plan; Cancelled entries are excluded from Total Hours calculations.
`Total Hours`	Auto-computed sum of (shift end − shift start) across every non-Cancelled entry in the currently viewed week.
`Per-staff weekly summary`	For each unique staff name in the week, shows their role, total shifts and total hours, letting you compare workload across the team at a glance.
`Week navigation`	Moves the whole schedule view (and every calculation) to a different Monday–Sunday range.

Tips & Best Practices

Use the grid view first to spot unstaffed days or double-bookings, then switch to the list/table view for a scannable, row-by-row check of times and status.
Update shift Status as the week actually plays out (Confirmed/Cancelled/No Show) rather than leaving everything at Scheduled — the distinction matters if you later need to review who reliably shows up.
Check the per-staff weekly hours summary before finalising a schedule to catch anyone accidentally over- or under-scheduled compared to the rest of the team.

Troubleshooting & FAQ

Total Hours looks lower than I expect.

Cancelled shifts are excluded from the Total Hours calculation by design — a shift marked Cancelled no longer counts toward either the weekly total or that staff member's personal total, even though the entry itself still shows on the schedule.

I can't find last week's schedule.

Use the week navigation control to move back — the schedule only loads and displays entries for the week currently selected, so last week's shifts are still there, just not shown until you navigate to that range.

A Split shift shows the wrong default hours.

Split intentionally has no fixed default band — its start/end times carry over from whatever was last entered in the form rather than a fixed pair, so always double-check and set both times explicitly for a Split shift.