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Guest Dietary Register

Guest Dietary Register is a per-guest allergen and dietary-preference file — 14 standard allergens each tagged with a severity from Preference up to life-threatening Anaphylactic, plus dietary and beverage preferences — so the host can warn the kitchen before a returning guest is even seated.

📍 Menu path: Guest Journey → Guest Dietary Register
👤 Who uses it: All roles with the Reservations feature enabled

Overview

This is distinct from two similarly-named screens: it holds per-GUEST dietary data for returning diners (not product-level allergen tagging, which lives on Allergen & Dietary Tags), and it is not the same record as Guest Preference Profiles or Guest Book, though all three track "regular guest" information from different angles.

Each guest's allergens are tagged individually from 14 standard EU/FSSAI allergens (Gluten, Crustaceans, Eggs, Fish, Peanuts, Soybeans, Milk/Dairy, Tree Nuts, Celery, Mustard, Sesame, Sulphites, Lupin, Molluscs), each with its own severity: Preference, Intolerance, Allergy, or Anaphylactic.

Tagging any allergen as Anaphylactic shows a purple warning banner right in the edit form ("kitchen must be informed immediately on arrival") and marks that guest's card with a distinct purple border and an ⚠ ANAPHYLACTIC badge on the main list.

Beyond allergens, a profile also holds Dietary Preferences (Vegetarian, Vegan, Halal, Kosher, Jain, No Pork, No Beef, Diabetic, Low Sodium, Gluten-Free), a Wine/Beverage style, a Spirit preference, and free-text Notes for seating or service.

A VIP flag, Visit Count and Last Visited date sit alongside the dietary data so the host has full context in one place.

"Alert Card" prints a compact kitchen slip — allergen tags with severity, dietary tags, and kitchen notes — meant to travel with the order to the pass when that guest is seated.

A top banner counts how many guests on file have an anaphylactic allergy, and stat tiles show Total Guests, VIP, With Allergens and Anaphylactic counts; filter chips (All / VIP / Has Allergen / Anaphylactic) narrow the list alongside a name/phone search box.

Before You Start

Step-by-Step Guide

1 Add a guest's allergen and dietary profile

  1. Open Guest Dietary Register and click "Add Guest".
  2. On the Profile tab, enter the guest's Name (required), Phone, and tick VIP Guest if applicable.
  3. Switch to the Allergens tab and click a severity level (Preference/Intolerance/Allergy/Anaphylactic) next to each allergen that applies — click the same severity again to remove it.
  4. Switch to Dietary & Drink to tick any Dietary Preferences and set a Wine/Beverage Style and Spirit Preference.
  5. Add any seating or service notes on the Notes tab, then click "Add Guest".
💡 The tab header shows a small red count badge on Allergens once any allergen is tagged, so you can see at a glance whether a profile is complete.

2 Warn the kitchen before a guest is seated

  1. Search for the guest by name or phone as they arrive.
  2. Click "Alert Card" on their guest card (or inside the edit modal) to print a compact allergen/dietary slip.
  3. Send the printed card to the kitchen pass along with the table's order.

3 Review every guest with a serious allergy

  1. Click the "⚠ Anaphylactic" filter chip to see only guests with a life-threatening allergy on file.
  2. Confirm the top banner count matches what you expect, and brief the floor team on any names you don't immediately recognise.

Every Field & Button, Explained

Field / ButtonWhat it does
Allergen severity buttonsPreference, Intolerance, Allergy, Anaphylactic — one severity per allergen; click a severity to tag it, click the same one again to clear it.
Anaphylactic warning bannerAppears in the edit form and as a card badge whenever any allergen is tagged Anaphylactic, signalling a life-threatening reaction risk.
Dietary PreferencesMulti-select tags — Vegetarian, Vegan, Halal, Kosher, Jain, No Pork, No Beef, Diabetic, Low Sodium, Gluten-Free.
Wine / Spirit preferenceSingle-select beverage style (e.g. Dry Red, Sparkling, No Alcohol) and spirit preference, shown on the card with a 🍷 icon when set.
Alert CardPrints a kitchen-facing slip with allergen tags (with severity), dietary tags and notes for the guest currently open.
Filter chips (All / VIP / Has Allergen / Anaphylactic)Narrow the guest list by VIP status or by whether any allergen (or specifically an anaphylactic one) is on file.

Tips & Best Practices

Troubleshooting & FAQ

A guest I know has a nut allergy isn't flagged anywhere obvious.
Check that the allergen is actually tagged with a severity on the Allergens tab — an allergen only shows on the card and counts toward the Anaphylactic/With Allergens stats once a severity button has been clicked for it.
The Alert Card didn't print.
Your browser blocked the pop-up window — allow pop-ups for this site and click Alert Card again.
Is this the same list as Allergen & Dietary Tags?
No — Allergen & Dietary Tags marks what allergens are IN a menu item (product-level), while this register holds what a specific returning GUEST reacts to (person-level). Use both together: this page warns you a guest has a peanut allergy, the other tells you which dishes contain peanuts.