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Live Music & Entertainment

Live Music & Entertainment manages the calendar of performers your restaurant books — jazz trios, acoustic guitarists, DJs, comedians and more. Each booking tracks the performer's contact details, technical setup requirements, agreed fee and deposit, and — once the show is done — a rating and notes on whether you'd book them again.

📍 Menu path: Events & Banquet → Live Music & Entertainment
👤 Who uses it: All roles with the Billing feature enabled

Overview

Bookings move through Enquiry → Confirmed → Deposit Paid → Completed, with Cancelled as a separate status; there is no forced single "next stage" button — Status is set directly via buttons in the edit modal.

Nine Performance Types are available (Live Band, Acoustic Solo, Jazz, Classical, DJ, Comedy, Magic/Illusion, Themed/Costumed, Other), each with its own emoji shown on the booking card.

Setup Requirements are picked as multi-select tags from a technical list (Stage/Riser, PA System, Grand Piano, Drum Kit, Lighting Rig, Smoke/Haze Machine, etc.) alongside separate Setup Time and Soundcheck Time fields and the number/duration of sets.

Fee and Deposit Paid are tracked with a live Balance Due calculation (Fee minus Deposit Paid) shown while editing; Payment Method and a separate Balance Payment method field are both recorded.

A Post-Event review tab (rating out of 5 stars, guest feedback notes, and a Would You Rebook? yes/no toggle) is available on every booking, though it is intended to be filled in only once the performance's Status is Completed.

An "Upcoming Performances" banner lists every non-completed, non-cancelled booking within the next 14 days, including setup time where applicable.

The Print ("Brief") action produces a tech-rider-style one-pager: performer, genre, timing, setup/soundcheck times, set structure, equipment needs, repertoire notes, special requests and the full payment breakdown.

Stats show Confirmed Bookings, Fees This Month (from non-cancelled bookings dated in the current month), Avg Rating (from bookings with a review rating) and Total Bookings logged.

Before You Start

Step-by-Step Guide

1 Book a new performer

  1. Open Events & Banquet → Live Music & Entertainment and click "Book Act".
  2. On the Details tab, enter the Performer/Band Name, Genre, Performance Type, Date, Start/End time, Booked By, and Contact Name/Phone/Email.
  3. Switch to Setup & Sets to enter Setup Time, Soundcheck Time, number and length of sets, break length, and select Equipment/Setup Needed.
  4. Switch to Payment to enter the Agreed Fee, Deposit Paid, Deposit Date and payment methods.
  5. Click "Book Act" to save.

2 Confirm, pay deposit, and complete

  1. Edit the booking and change Status to Confirmed once the performer agrees.
  2. Enter Deposit Paid and Deposit Date on the Payment tab, and change Status to Deposit Paid.
  3. After the performance, change Status to Completed.

3 Leave a post-event review

  1. Edit a Completed booking and switch to the Post-Event tab.
  2. Set the star rating, add Guest Feedback & Notes, and choose Would You Rebook? — this feeds the Avg Rating stat and the rebook badge shown on the card.

4 Print a tech rider / performance brief

  1. Click "Brief" (printer icon) on any booking card.
  2. A print window opens with performer, genre, timing, setup/soundcheck, equipment list, repertoire notes, special requests and the full fee/deposit/balance breakdown.

Every Field & Button, Explained

Field / ButtonWhat it does
Performer/Band Name, DateBoth required before a booking can be saved.
Genre / Performance TypeGenre is free text; Performance Type is one of nine fixed categories (Live Band, Acoustic Solo, Jazz, Classical, DJ, Comedy, Magic/Illusion, Themed/Costumed, Other).
Setup Time / Soundcheck Time / SetsSetup and Soundcheck are separate time fields; Sets is number × duration in minutes plus an optional break length.
Equipment/Setup NeededMulti-select tags from a technical list: Stage/Riser, PA System, Microphone Stand, DI Box, Monitor Speaker, Grand/Upright Piano, Keyboard/Synth, Drum Kit, Lighting Rig, Spotlight, Smoke/Haze Machine, Extension Lead/Power.
Fee / Deposit Paid / Balance DueBalance Due is calculated live in the modal as Fee minus Deposit Paid — not separately editable.
Payment Method / Balance PaymentPayment Method (Cash, Bank Transfer, Cheque, UPI, Card) applies to the deposit; Balance Payment is a free-text note on how the remaining balance will be settled (e.g. "Cash on night").
Review Rating / Guest Feedback / Would You Rebook?A 1–5 star rating, free-text feedback notes, and a yes/no toggle — intended for use after the booking is Completed, though the fields are technically editable at any status.
StatusEnquiry, Confirmed, Deposit Paid, Completed, or Cancelled — set directly via buttons in the edit modal, not a single "next stage" action.

Tips & Best Practices

Troubleshooting & FAQ

The post-event review fields don't seem to do anything before the show.
They are functional at any status, but are only meant to be filled in after the performance — filling them in early won't break anything, but the "Avg Rating" and "Rebook" indicators are designed around Completed bookings.
Fees This Month looks too low.
It only sums the Fee for bookings dated in the current calendar month that are not Cancelled — bookings for other months, or cancelled ones, are excluded even if a deposit was already collected.
An upcoming performance isn't showing in the banner.
The banner only includes bookings dated within the next 14 days whose Status is not Completed or Cancelled — check both the Date and Status.